SHIPPING AND RETURNS
Worldwide shipping from the United Kingdom
Standard Tracked Shipping £5.00
UK Orders estimated 2-5 working days
International shipping estimated 14 working days depending on location
Free shipping on orders over £50.00
While in our experience our delivery estimates are accurate, these time frames are not a guarantee as orders can be delayed by factors outside our control once the order has been dispatched.
International orders will be posted through the UK service Royal Mail, however your package may be passed onto a different mail service that is relevant in your country. Postal providers have their own rules and regulations which we are unable to control, e.g. they may require you to collect your package from a postal office near you.
We carefully check the quality of each item before it is shipped to you. However, in the very unlikely event that you do receive a faulty item please email with your order number and details of the fault so that we may assist you.
For breakages and exchange requests, please contact us through email at within 72 hours of your receiving your parcel. Refund and store credits will be issued at the discretion of Moon Magick,